The front desk staff were friendly and accommodating, making check-in and check-out easy.

The room had a distinct musty odor and the furnishings were noticeably worn and outdated.

A Spacious room
B Helpful staff

A Dirty and roach-infested
B Rude front desk

Extended Stay exceeded expectations with its spacious Deluxe Studio Two Queen Beds. The kitchen layout was convenient, featuring a larger refrigerator, which made meal preparation easier during my business trip. The staff were accommodating and swift in addressing any inquiries I had. Additionally, the location provided easy access to nearby shopping, including Walmart and Target, enhancing the overall experience.

Housekeeping was infrequent and did not meet standards.

Request for additional towels at check-in to avoid extra charges later on during your stay.

I gave it a shot

I had high hopes for this stay, especially with a kitchenette for family meals. Unfortunately, the reality fell short. The furniture was old and damaged, and essentials like hand towels were missing. Despite the pleasant front desk staff, the feeling was more like a flop house than a hotel.

i had a great stay at extended stay. the room was spacious with a full stove and fridge, perfect for family meals. the staff was friendly and helpful, making my time there enjoyable. the location was good too, close to malls and restaurants, which made grabbing meals easy.

can recommend

It was just a balanced option for a swift stopover in Newport News with value for money. The laundry service was handy, as I was able to wash clothes easily without any hassle. Request extra linens at check-in to avoid charges later.

It was just a fine choice for a fleeting pause in Newport News with best value for money ratio. The laundry on-site was convenient, although I didn't use it. Make sure to ask for extra towels in advance to avoid any charges.

The room was spacious with a full stove and fridge, which added convenience during my stay. The surrounding area was great with a nearby mall and various restaurants, making dining options easy. However, there was a lack of essential kitchen supplies, and the furnishings were in poor condition, impacting the overall comfort. The thin walls made for some noise issues, despite the staff being friendly.

I recently stayed for 2 nights in a Deluxe Studio Two Queen Beds Non-Smoking room, and while the staff was generally nice and the room was clean, the limited amenities and uncomfortable furniture seriously disappointed me. I’ve seen better photos online!

Family friendly but could be better

The staff was really helpful, especially Terrell at the front desk! He gave great tips about the area and even helped me get phone service since I didn't have an American number.

It wasn’t pricey but still acceptable.

The room was spacious and had a full kitchen, which was a big plus for our family. However, the furniture felt worn out and the kitchen supplies were lacking. We had a decent experience, but some essentials like hand towels were missing. The noise from neighboring rooms was noticeable, even though overall it was fairly quiet.

Our family enjoyed the spacious rooms, which made it easy to settle in. The staff was really helpful, especially when we needed extra linens. We also appreciated the nearby attractions like the Virginia Aquarium, perfect for a fun day out with the kids.

My kids wished for better housekeeping more frequently.